Frequently Asked Questions
Everything you need to know before your next mountain adventure.
How long does shipping take for ski equipment?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for those hitting the slopes sooner.
What is your return policy on technical gear?
We offer a 30-day return window for all unused gear in its original packaging. Please note that mounted skis are considered custom and are final sale.
Do you offer professional ski mounting services?
Yes, we provide professional mounting services. If you purchase both skis and bindings from us, mounting is included at a discounted rate.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through our partner providers.
How do I know which boot size to order?
We use Mondo point sizing for all ski boots. We recommend measuring your foot in centimeters and consulting our detailed size guide found on each product page.
Do you ship internationally?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your location.